FAQ
Common questions about Stag Site Property
Do you replace our vacation-rental or property manager?
No. Your manager can continue handling bookings, guests, cleaners, turnovers, and day-to-day operations. Stag adds the physical asset-condition, capital-planning, and major-project layer.
Is this only for individual second homes?
No. The primary focus is vacation-rental portfolios, short-term rental operators, and multi-property owners. Individual second-home memberships remain available as a secondary path.
How is portfolio pricing structured?
Portfolio programs are custom based on property count, geography, review cadence, reporting requirements, and project-support needs. Second-home memberships use published consumer rates.
Does Stag perform or profit from repairs?
No. Stag does not perform repairs, sell contractor work, or accept contractor referral fees or other compensation connected to recommended work.
Is this the same as a home inspection?
No. Property oversight visits are recurring visual checks designed to identify visible changes and issues. They are not a substitute for a licensed home inspection or specialty evaluation.
What if I already have a rental or property manager?
That’s fine. Your manager can continue handling guests, cleaning, bookings, and day-to-day operations. Stag can add independent documentation, larger-project procurement, and owner-side project support.
Does membership include unlimited visits or project management?
No. Memberships include defined service allowances. Additional site visits, emergency response, contractor meetings, project coordination, and specialty services may be billed separately. Project Concierge is priced separately from membership.
Can you help with insurance-required repairs?
Yes. We can help document carrier findings, track corrective work, organize supporting records, and prepare a remediation summary package. Stag is not a broker, adjuster, attorney, or coverage advisor and does not guarantee carrier acceptance.
Are systems tested during property checks?
No. Accessible equipment is visually observed, but equipment, systems, and alarms are not tested. Smoke and carbon-monoxide alarm presence is observed where visible and accessible; testing, placement, functionality, and code compliance are excluded.